FA
Farhana A

1 reviews | Active since Apr 2011

22 Apr 2015, 14:48

Continued harrassment

I was sent a sim card by Nashua Mobile just before the handover to the new service providers. Nashua Mobile did not activate the Sim card, and the new service provider was not able to activate it, so I had to purchase a new sim card from the new service provider. I have sent Norman Bisset, who are doing debt collection on behalf of Nashua Mobile, various e-mails and have spoken to Sipho, Ayanda and dropped a mail to Karen Fourie to resolve the issue. No one at their offices are interested in resolving issues, all they do is call on a daily basis, sometimes at 07:00 in the morning to harass and make threats. The call I received from the agent today, said she was not interested at looking at any notes on the file. All she wanted to know was \When are you making payment"!!!"""

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply23 Apr 2015, 12:44
Official
Hello fay123,

Our apologies for the inconvenience you've experienced.

Your comments have been forwarded to the Customer Service Department who will respond directly to you.

Kind regards,

The Admin Team