1 reviews | Active since Jul 2016
CHECK YOUR RECORDS AND UPDATE ACCORDINGLY!!!
Ref APV15560 Client Account number: 3H1.******x9
Sending me repeated emails about an apparent overdue account is not going to make me pay anything, you are irritating me.
You can't send me a mail with a random amount for Vodacom and think I am stupid enough to just pay - maybe produce a statement or some form of proof that this is my debt. I have responded twice to e-mails explaining that this account has been closed. And that Vodacom would never have allowed me to close the account had there been an outstanding balance!!!
Please note: 1. My Autopage account was cleared when Autopage was sold to the providers. 2. I do not have a Vodacom number anymore and that account was up to date upon cancellation of the contract. 3. You may contact Vodacom and confirm with them that the account is closed 4. STOP HARASSING ME
Our reference number: APV15560
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Our reference number: APV15560
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team