MK
Mike K

1 reviews | Active since Mar 2018

29 Jun 2018, 10:30

Changing Debit Order Date when you feel like it

Why does one bother to make arrangements for a debit order to go off on the 1ST of the month, or the 1st working day after that, and your company decides to do so when it suits YOU and then i am penalized for unpaid debits!!! There is a reason why people arrange a certain date, and not for you to put debits through when you feel like it!!! I am so fed up with you people

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply29 Jun 2018, 11:56
Official

Dear Mr KLERCK,

Our ***

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind Regards,

Ghaironessa Mosaval

Customer Care Team