YV
Yonela V
1 reviews | Active since Oct 2018
08 Sept 2023, 18:16
Cell C amount keeps increasing
I've been paying these people since 2021 but still the amount is not decreasing. I paid last month and I asked to be told the whole amount to pay it off. No response and now on WhattsApp the messages are not going through and stating it cannot pickup my ID number however on my credit report it shows the amount that it was Two year ago and showing up as a loan. I just need knowledgeable person to just tell me how much I owe and I'll pay off this damn thing.
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Yonela V's updateReviewer Update
13 Sept 2023, 10:00They have still not resolved my issue nor responded!!
YV
Yonela V's update13 Sept 2023, 10:00
Reviewer Update
They have still not resolved my issue nor responded!!
Norman Bissett & Associates Group's replyOfficial
13 Sept 2023, 14:17Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Norman Bissett & Associates Group's reply13 Sept 2023, 14:17
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Customer Care Team