JC
James C

1 reviews | Active since May 2011

08 Jun 2020, 16:19

call centre

04 Jun 2020, 23:24 call centre agents Good Day

Your company called me today but they can never here me there phones are the worst i had to call 50 times and each person cant here me then i get cut off it happens all the time then i have to call in again it cost money from my cell to keep calling and when i do answer when they call they drop the phone

Id **********084 J m corden **********

Report review Business reply Norman Bissett & Associates Group's reply: 05 Jun 2020, 07:36

Good day

Our ref: 2NSH027069

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval Customer Care Team

I have still not had a answer

account number *** account number ***

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply09 Jun 2020, 07:19
Official
 Good day

We acknowledge receipt of  your previous review and the matter was escalated to our collections department.

They will contact you to assist in resolving the issue.

Kind Regards

Ghaironessa Mosaval
Customer Care Team