LC
Louise C

1 reviews | Active since Mar 2018

15 Mar 2018, 18:58

Bottom feeders of debt collectors

I took the time today and yesterday to call your offices, speak to team leaders and managers to warn you if you don't stop harassing me I will sue your company. I do not owe you or your client any money but you keep calling all my numbers from early morning to late evening. And worst is your call center agents don't even speak when they call. I suppose they book the call to look good but you should really check your records. Also you cannot even get your office hours correct on your website... and your lines are bad... and there is no answer at your call centers... Woolworth's should really not associate their name with yours. Don't leave me a message here to call you. YOU CALL ME! And only a manager can call me to sort out this problem. I will be so ashamed to call myself a director of Norman Bisset bad bad company.

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Replies (2)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply16 Mar 2018, 09:05
Official

Thank you for raising your and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team

LC
Louise C's update04 Apr 2018, 10:26
Reviewer Update
I paid this account in full (not my debt) but it seemed the only way out to stop the phone calls to my number.....