AP
Alicia P

1 reviews | Active since May 2015

11 May 2015, 13:50

BEING HARASSED BY NBA - FOR UNKNOWN ACCOUNT

This is the message I get almost everyday:<br> <br> You Owe R5314.06 on your ST Bank Acc 2SB***. call NBA now on ***8 and immediately qualify for a 45% discount to settle this month.<br> <br> I m 35 years old, I have never had a Standard Bank account in the 35 years that I have been on this earth, I only Bank with FNB and ABSA.<br> <br> Norman Bissett & Associates Group, please get your records and facts straight before calling and texting people to a point where they feel they are being harassed.<br> <br> I am sick and tired of telling your call center agents I never had a STD Bank Account. And to remove my details off the system.<br> <br> And if that's not all, the people who call you are extremely rude and don't listen to a word you say, because they study word for word what to say to people they are calling.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply12 May 2015, 16:20
Official
Hello Alicia898,

Our apologies for the inconvenience you've experienced.

Your comments have been forwarded to the Customer Service Department who will respond directly to you.

Kind regards,

The Admin Team