AW
Andre W
1 reviews | Active since Mar 2019
08 Jun 2021, 07:56
Bad service - Norman Bisset and associates.
The company started with calling me and my wife in May 2021. after explaining the situation and e-mailing them the relevant documentation, it was indicated that the documents would be sent to the "Relevant Department". Unfortunately, the telephone calls continues unabated. The calls commences at 07h00 in the morning, the calls are cut-off, when phoning back, one is given the number for the Nimble group, where calls are once again terminated in mid-conversation. This situation is beginning to border on harassment. Is there someone that one can call with a clear landline, or where can one contact them on e-mail? Preferably, someone that would be in a position to link words to action.
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Andre W's updateReviewer Update
19 Jun 2021, 08:18This company even disregards documentation from the High court. They seem to be a law unto their own. The harassment just continues. Telephone calls gets disconnected, agents speak in unclear manner, no meaningful communication with this company can be established. Truly a nightmare when they start dealing with you.
AW
Andre W's update19 Jun 2021, 08:18
Reviewer Update
This company even disregards documentation from the High court. They seem to be a law unto their own. The harassment just continues. Telephone calls gets disconnected, agents speak in unclear manner, no meaningful communication with this company can be established. Truly a nightmare when they start dealing with you.
Norman Bissett & Associates Group's replyOfficial
21 Jun 2021, 09:54Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind REgards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind REgards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply21 Jun 2021, 09:54
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind REgards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind REgards
Ghaironessa Mosaval
Customer Care Team
