Bad customer experience

<p>I settled my account on the 18/08/2016 with one of your clients and was later informed by your client 2 months later that there is an outstanding amount of +- R1 200.00. I've sent a number of emails to you guys, specifically to Lance Bhima as he was the person that sent me the settlement letter of how much I need to pay of which till this day I have not reveived any feedback or response from him or anyone that could assist me with the query. </p> <p> </p> <p>Could you guys kindly resolve this matter with your client and ensure that my name is removed from ITC. </p> <p> </p> <p>Lastly, I'd appreciate it that someone from y'alls company gets back to me within the next 24 hours with the outcome of this matter. Reference number: ********** 7</p>