1 reviews | Active since Feb 2018
Autopage/Vodacom Debt - Continious Harrassment from Norman Bissett & Associates
Autopage Cellular ceased to offer its cellular service in 2015. Autopage customers were automatically migrated to Vodacom/MTN and other cellular providers. As i had an 082 cell number, I was migrated to Vodacom. I continued to be a customer of Vodacom until my contract expired with them. In December 2017, I signed a new contract with Telkom Mobile which is still in place. My cell number was ported from Vodacom to Telkom Mobile. I am now continuously receiving emails and SMS's from Norman Bissett & Associates stating that I am in debt with Autopage and I am ignoring their instructions to pay this debt.
I have called Vodacom and they have assured me that no money is owing to Vodacom from me. Vodacom has told me that they would never have ported my cell number to Telkom Mobile if there was an outstanding balance on my account.
I owe Vodacom no money at all - Norman Bissett & Associates, sort this mess out and stop harassing me with emails and SMS's.
Vodacom :Our ***
Our reference number: APV7565
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Our reference number: APV7565
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team