MP
Milanda P

1 reviews | Active since Mar 2016

17 Nov 2018, 09:44

Autopage - Vodacom "Debt" *rolls eyes*

I got a call from your consultant saying that I owe you monies for my Vodacom account. I told her that I'm already paying for it through Symington De Kok Attorneys. She then told me that they transferred the account to Nimble Group (your company's first lie). Told her I'd need to confirm this with them then she said it's fine and that's where the troubles started.

Got an SMS right after telling me to pay the account at Shoprite or whatever. I then found out that Symington De Kok Attorneys did NOT transfer my account. Your consultant committed perjury to try and get me to commit to monies I don't owe. I've since had calls every two days from almost two months from you people about paying for prescribed debt I don't owe you (another crime your company is committing).

I don't owe you people. I've sent numerous emails to numerous people (and cc'ing the people I've already sent the same emails to) that I do not owe you a cent.

I can guarantee you without a doubt that I'll be reporting your company to the credit regulator. Fix your system and remove my details. But I'm still reporting you to the credit regulator when you're done removing me off your system. You're committing fallacies.

Remove my details off your system and you best make sure you don't effect my credit score with your unwarranted actions of malpractice!

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply17 Nov 2018, 11:58
Official
Dear MR MILANDA PHOFU

Our reference number: APV9921

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention. 

Regards,
Rafieka Mohamed
Customer Care Team