RP
Rene P
1 reviews | Active since Sept 2016
06 Apr 2021, 11:59
Are they trying to ***** more money from me after an account has been paid in FULL
After sending an updated statements from another company, still am I accused for an outstanding account but was settled in 2019. After sending proof I don't know how clear I must make it that the account has been paid in FULL!! They demand payment so are they *******? Anyone else having bad experience of this company? Cell C demands payment but this has been settled more than two years ago!
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Replies (2)0
Replies (2)
Norman Bissett & Associates Group's replyOfficial
06 Apr 2021, 12:54Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply06 Apr 2021, 12:54
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
RP
Rene P's updateReviewer Update
21 May 2021, 15:0924 hour respond must be actually 24 month.
This has still not been cleared from my name.
Cell C is not the best service provider as they advertise!
This has still not been cleared from my name.
Cell C is not the best service provider as they advertise!
RP
Rene P's update21 May 2021, 15:09
Reviewer Update
24 hour respond must be actually 24 month.
This has still not been cleared from my name.
Cell C is not the best service provider as they advertise!
This has still not been cleared from my name.
Cell C is not the best service provider as they advertise!