BL
Bridgette L
1 reviews | Active since May 2022
05 May 2022, 22:11
Appalling service
Their service is appalling to say the least, I called them to request settlement letters for 2 of my accounts that were handed over, i was told that their emails goes through a verification process before it reaches the recipient, I’ve waiting to this today after having spoken to 2 people including their WhatsApp self service portal, which I find to beinefficient!!!!
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
06 May 2022, 09:47Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply06 May 2022, 09:47
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team