Appalling customer service experience/ ********

I settled my credit card with standard bank In October 2020 and I escalated the matters to hello peter as my account remained in default, was sent a paid up letter stating that it’s closed and when I check my credit report the account still remains in default.

Taking a credit card with standard bank was the worst decision I ever made in my life as this is noble affecting my and the sad part is I have paid up the account.

My credit score needs to be updated and account needs to be closed.

Mfanafuthi mhlanga , gugulethu fortunate thokoa ,Jason naidoo And Daniel Diane Dealt with this in November last year and assured me it was closed but to my Suprise it’s not been closed