NM
Nolitha M
1 reviews | Active since May 2020
14 May 2020, 19:33
Account settlement update on credit bureau
My Finchoice account was handed over to Nimble and I was able to settle it in 2019 November. My credit record has still not been updated and Finchoice says that they have not received an update from Nimble and therefore can't update their records. This is affecting my credit score badly months after settling the account and I've been trying to get through to them but phone lines and emails aren't answered. This is really frustrating.
Helpful (0)
Replies (3)0
Replies (3)
Norman Bissett & Associates Group's replyOfficial
15 May 2020, 12:11Good day
Our ref: 3FIN09595
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Customer Care Team
Ghaironessa Mosaval
Our ref: 3FIN09595
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Customer Care Team
Ghaironessa Mosaval
Norman Bissett & Associates Group's reply15 May 2020, 12:11
Official
Good day
Our ref: 3FIN09595
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Customer Care Team
Ghaironessa Mosaval
Our ref: 3FIN09595
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Customer Care Team
Ghaironessa Mosaval
NM
Nolitha M's updateReviewer Update
16 Jul 2020, 02:30Good day
This complaint has still not been resolved.
Although I received settlement letters, and was told that updates were sent to credit bureaus, the account still reflect on my records 7 months after both accounts were paid up.
This complaint has still not been resolved.
Although I received settlement letters, and was told that updates were sent to credit bureaus, the account still reflect on my records 7 months after both accounts were paid up.
NM
Nolitha M's update16 Jul 2020, 02:30
Reviewer Update
Good day
This complaint has still not been resolved.
Although I received settlement letters, and was told that updates were sent to credit bureaus, the account still reflect on my records 7 months after both accounts were paid up.
This complaint has still not been resolved.
Although I received settlement letters, and was told that updates were sent to credit bureaus, the account still reflect on my records 7 months after both accounts were paid up.
Norman Bissett & Associates Group's replyOfficial
16 Jul 2020, 07:27Good day
kindly be advised the matter will be investigated and feedback will be provided.
Kind Regard
Ghaironessa Mosaval
Customer Care Team
kindly be advised the matter will be investigated and feedback will be provided.
Kind Regard
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply16 Jul 2020, 07:27
Official
Good day
kindly be advised the matter will be investigated and feedback will be provided.
Kind Regard
Ghaironessa Mosaval
Customer Care Team
kindly be advised the matter will be investigated and feedback will be provided.
Kind Regard
Ghaironessa Mosaval
Customer Care Team