ACCOUNT SETTLED, NO STATEMENTS, HARRASSMENT

Lack of communication skills, inability to resolve matters, no statements as promised, harassment even after monthly EFT's were made... the list goes on.<br> <br> I was retrenched a few years back which led to certain debts being dishonoured - the debt was written off as bad debt according to my credit report 2012-12-06. After I gained employment elsewhere, I naturally resumed paying my debt (without any prompting to do so) - this time to Norman Bissett & Associates.<br> <br> R25948-00 and many frustrating phone calls later, 29th January 2015, I finalised payment as per the outstanding balance on my credit report. In all this time I have never received a single statement or paid up certificate as requested. Why am I still being harassed to make payments towards a settled account?<br> <br> I have contacted several consultants to no avail. I have recently sent balance summaries, proof of payments, and my credit report - the reply was an sms stating that I am now 60 days overdue with my payment!? How could any company get away with such pathetic service? <br> <br> I request that I am furnished with a letter stating that this account is fully settled, and that I am no longer subjected to misguided claims.