CB
Celeste B

1 reviews | Active since Nov 2021

10 Nov 2021, 11:18

Account Paid Up

Good Day

I have paid up a Lewis account with you last year in July , Confirmation of my full payment was received and my paid up letter was sent to me from Nuraan Barnes confirming I no longer have any business with NBA . A year later NBA decides to call me and tell me I still owe them for the exact same account that was already paid up and is still reflecting on my credit report., L-***.

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply10 Nov 2021, 11:52
Official
Good day,

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.

Kind regards
Ilhaam Joubert

Customer Care Team