SL
Sandile L

1 reviews | Active since Dec 2020

18 Dec 2020, 20:35

Account paid and cancelled

Hi I paid Fit24Gym full cancellation fee in January 2020 now they handed my account to u I told ur consultant they I don't owe any1 please stop harassing me for payment.. I don't owe fit24Gym anything I even send prof of payment but you still ask me to pay..

0
Replies (7)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply21 Dec 2020, 12:11
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

SL
Sandile L's update29 Dec 2020, 16:27
Reviewer Update
Hi

I receive emails n sms's that i need to pay can you please sort this with fit24 parksquare umhlanga.
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply04 Jan 2021, 09:50
Official
Good day
 
Please note we are unable to locate the specific matter you are referring to.
 
Pleas provide us with one of the below in order to assist.
 
·         Id number
·         Account reference
 
Should you require any additional assistance, please email us on tcf @nimblegroup.co.za

Kind Regards

Ghaironessa Mosaval
Customer Care Team
SL
Sandile L's update21 Jan 2021, 08:16
Reviewer Update
Hi Account ref ***8
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply21 Jan 2021, 09:37
Official
Good day

Please send your account details to tcf @nimblegroup.co.za as we are unable to view it on the review post.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
SL
Sandile L's update26 Jan 2021, 21:16
Reviewer Update
What account details,I've sent u ref number which associated with the profile
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply27 Jan 2021, 09:23
Official
Good day

Please note we are unable to view numbers in the body of your email that you posted on the 21 January 2021.

We have sent you requests via email to provide you account number or reference number in order for us to assist.

Please provide your details via email to us tcf @nimblegroup.co.za

Kind Regards

Ghaironessa Mosaval
Customer Care Team