YB
Yvonne B

1 reviews | Active since Jun 2019

30 Jun 2023, 08:25

Account closed/cancelled

I received a call on the 22nd June 2023 with regard to my account query from Colleen advising me that they have arranged to cancel/close my account with them and send me a letter. I have as yet not received any confirmation from them and I have just checked my Standard Bank account and noticed that the debit order has come off again. I have reversed the debit order and would like this matter sorted out a.s.a.p,

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply30 Jun 2023, 12:26
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards 
Ilhaam Joubert.

Customer Care Team