VP
Vivek P

1 reviews | Active since Mar 2009

29 Aug 2015, 11:56

Abuse and harassment

For some reason, this company believes I have an Absa account, which is in some kind of default. I have repeatedly told them to go away, until today, when it escalated. At 11:38 AM on Saturday 29 August 2015, I was called and sworn at by an agent of the call centre. I will escalate this and deal with it, but I find it immensely distatasteful, yet amusing. I guess if you earn R5k a month and have to call people all day, it should be very frustrating.

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply09 Sept 2015, 15:17
Official
Hello vp01,

Our apologies for the inconvenience you've experienced.

Your comments have been forwarded to the Customer Service Department who will respond directly to you.

Kind regards,

The Admin Team