SW
Schebonn W
1 reviews | Active since Apr 2013
26 Apr 2023, 11:52
Absolutely no customer communication!!!
I've been trying to get a hold of Norman Bissett for over 2 months. My Wonga account was apparently "sold" to NBA. However I've never been contacted by any one from this company and have paid my account directly to Wonga. I've had numerous attempts to advise Wonga that the outstanding amount on my statement was not correct and sent numerous proof of payments and then getting replies that NBA will be in touch with me. I have almost settled this account, yet no one from NBA has any interest in getting in touch!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Norman Bissett & Associates Group's replyOfficial
28 Apr 2023, 11:10Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Norman Bissett & Associates Group's reply28 Apr 2023, 11:10
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
SW
Schebonn W's updateReviewer Update
11 May 2023, 09:12It has now been 2 weeks since I posted the above and still no contact or feedback on my account, is this how your firm does business???
SW
Schebonn W's update11 May 2023, 09:12
Reviewer Update
It has now been 2 weeks since I posted the above and still no contact or feedback on my account, is this how your firm does business???
Norman Bissett & Associates Group's replyOfficial
12 May 2023, 11:34Good day,
Kindly be advised all feedback will be provided to your email address linked to your Hello Peter profile.
Kind Regards
Colleen Prins
Customer Care Team
Kindly be advised all feedback will be provided to your email address linked to your Hello Peter profile.
Kind Regards
Colleen Prins
Customer Care Team
Norman Bissett & Associates Group's reply12 May 2023, 11:34
Official
Good day,
Kindly be advised all feedback will be provided to your email address linked to your Hello Peter profile.
Kind Regards
Colleen Prins
Customer Care Team
Kindly be advised all feedback will be provided to your email address linked to your Hello Peter profile.
Kind Regards
Colleen Prins
Customer Care Team