TB
Thabo B
1 reviews | Active since Apr 2023
04 Jun 2023, 08:11
*******
I paid my account of HomeChoice that was handedover but 2 months later they have not assisted with paid up letter. On ITC it still shows that this homechoice is active and homechoice has now doubled the amount i was owing for the account. When i called them they keep on telling the song that they requested the paid up letter and I'll receive it but over 2 months later i have not received it and i dont know who to speak to again so that i can get the paid up letter.
When they were looking for money from me they used to call me every day demanded the money , now that i paid and i need a paid up letter they just lie lie lie... Am so disappointed with in this company
Helpful (0)
Replies (1)0
Replies (1)Norman Bissett & Associates Group's replyOfficial
05 Jun 2023, 10:31Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Colleen Prins
Customer Care Team
Norman Bissett & Associates Group's reply05 Jun 2023, 10:31
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Colleen Prins
Customer Care Team
