JP
Jermaine P
1 reviews | Active since Dec 2017
10 Aug 2023, 18:26
1 year and still no action taken
My account was handed over to this company a few yea4s back. Since then I have managed to pay off all my accounts including the one that is being held by this company. Since May 2022 I have been trying to get them to update my account as paid and this never happened....it's over a year now and although I have a paid up letter they have still failed to remove this account which had impacted my credit score significantly....all I want is for this to be removed
Helpful (0)
Replies (1)0
Replies (1)
Norman Bissett & Associates Group's replyOfficial
16 Aug 2023, 11:30 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Michael Bruintjies.
Customer Care Team
Norman Bissett & Associates Group's reply16 Aug 2023, 11:30
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Michael Bruintjies.
Customer Care Team