Clueless staff, if Norbert is not there the wheels fall off

Firstly when I ask the staff member today for Ribeye steak, he had no clue what it was. Had to wait 10 min for another staff member to come back from lunch. He also had no clue and wanted to sell me a Porterhouse steak as Ribeye. When I told him it was not the same thing then I got attitude of note…… I made peace with it that I would not get any Ribeye. It’s just amazes me that the staff don’t know the difference even though the different cuts are clearly advertised on the board with individual prices. I have been a customer for a long time, but after today…. Never again. Makes me wonder how many people gets charged for expensive cuts of meat while they are getting something else.