RP
Rene P

1 reviews | Active since Feb 2021

22 Feb 2021, 08:57

NO SERVICE NO COMMUNICATION

NO SERVICE!!!! Karen's response and communication was tops until I made the payment (26 OCTOBER 2020). It seems like she disappeared. I send numerous emails, she rep**** once when I threatened to warn people against her business. I copied the complaint of another customer, because that is exactly my experience: There is no way one can get in touch with them unless they answer their phones or reply to countless emails (which they NEVER do). It's been months and I'm still waiting. I've tried to be understanding and civil, but I am now forced to see if there is an ombudsman who can help me. Do not waste your money. I thought for the amount of money that was paid (in full, immediately) I would get somewhere but it seems that it's money wasted. The irony is, that we are people without an income, we pay her R895 because we are desperate! I feel she has no conscience. If there is no progress, let your customer know, it's just fair business practice to communicate with your PAID customers.

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