1 reviews | Active since Sept 2023
Ongoing Travel System Delivery Delays
So frustrated (not sure if exacerbated due pregnancy hormones :/ or if this is actually an issue/concern and has happened to anyone else) we have had persistent delays in the delivery of our travel system, which we ordered in May for an August arrival, well in advance of our baby's October due date. Every week, we receive emails about new shipping delays, making it impossible to plan.
While we appreciate the updates, these delays have been ongoing, with no solution in sight. We understand that unforeseen issues like forwarding agents and weather can happen, but the frequency and lack of progress are unacceptable.
Surely the logistics team or someone at Noola can look into this issue and come up with some plan to mitigate this in the future for other customers.
