1 reviews | Active since May 2021
Worst customer service at nonnas gateway dbn
Absolutely terrible service, was one of the worst customer service I've ever experienced. My fam and i got to the restaurant and placed our order with the waitress, who could barely understand what i was requesting resulting in her bringing the wrong dish to our table. Even after this, we did not get upset and told her we will wait for our correcte order. This waitress is absolutely ***********, she could not comprehend anything i stated to her and she couldn't give us feedback and we waited for over 45 mins for our correct order. She infuriated us she didn't even care to see to our table. We had to wake up from our seats and request our bill in which even with that, she couldn't communicate with us that there was an issue with their card machine, literally used words i couldn't understand. I don't understand how this restaurant can have such weak staff especially when it comes to communicating with customers. Absolutely pathetic. After all that waiting and when we ready to leave she then brings the food which we refused to have as we waited close to an hour. Honestly the worst experience with them.
