Nonna's Italian Food Bar

Disappointed Customer.

I write this review after much thought. I do not enjoy complaining about food or service. We booked a table for 8 at Florida Road Branch to Celebrate our 50th Wedding Anniversary on Valentine’s Day. Our starters arrived nicely prepared but from then on as the restaurant got busier the service slipped. Our 8 meals all arrived at different times….not one or two minutes apart but about 10 to 15 minutes apart. The final blow was when everyone had finished eating my meal still had not arrived….the waitron then came and asked what I had ordered…….I just ordered the 4 cheese penne baked pasta…..well that arrived about 20 minutes later….it was not baked had no gorgonzola or any other strong cheese, it was just a powdery runny sauce over some penne. One mouthful and I wasn’t eating it. I did complain to the waitron but all he could say was he was very sorry but the restaurant was too busy. Having said this the other dinners were tasty except for the wrong pasta !The Manager was also running around but only came to our table right in the beginning and not again. We didn’t want to make a scene so paid and left …………not a small bill either, but sadly will not be visiting again 