Bad Attitude and Service

Bought a Bonnet guard and windshields on Friday. Does not fit properly and got loose when driving. Assistant informed me on Monday that it is a factory fault. Wayne says that the chrome section must come off bonnet. Never heard of such a thing. Anthony spoke to workforce before he speak to me , client and made up his mind that his personel are right and client wrong. I, client , must bring everything including staplers of packaging back for a refund. Bad very bad attitude from Anthony. No wonder other people are questioning the fact that they must pay for new parts where as second hand parts are fitted