Noco trading enterprise

Noco trading enterprise has been debiting and still continue to debit money from my account even after I did not agree to take their contract. They told me one thing telephonically but the documents they sent me via email were not corresponding to what they tried to sell me on the phone, so I didn't agree to take the contract. I contacted Mr Tshepiso Masilo to assist me with the cancelation and he refused!!!!!!! This company is a ****!!!!!!