Problems on problems with this people

This people quickly to give you a car i thanx them for that but the rest that follow not a good side first we was in a accident we had to fight with the insurance and then we had to fight to get ower car fix almost a jare it was so badly fix that they give us a nother one and there was problems to now it comes to this time of the jare yes i know we signed the contract but when we where in the interwe we told the lady we only getting pay on die last day of the month even in December it is on the video recording because we getting a small amount for bonus and if its the omount of the car they will take it if you speak to them the only thing is you singend not where can we help so now they will take your money after it was said in the recording and if they take the recording they will see that the lady said we will fix it but NO give me the video recording and i will show you and you with hold it from me and wait don't forget how rude they are