pathetic service

NFC IS THE WORST , THIS IS THE SECOND BAD EXPERIENCE I HAVE WITH THEM SINCE I TOOK A CONTRACT WITH THEM IN NOVEMBER 2021 AND I AM ABOUT TO FINISH THIS YEAR MY 4 YEAR CONTRACT , IN THAT PERIOD I HAVE NEVER MISSED A PAYMENT , THIS MORNING WHILE AT WORK A GUY CAME WITH SOME PAPERS AND TOLD ME THAT HE CAME TO COLLECT MY CAR WITHOUT BEING NOTIFIED AND WAS TOLD THAT I AM OWING , I HAVE BEEN COMMUNICATING VIA EMAIL WITH AN ANGELIQUE VAN RENSBURG LAST WEEK AT NO POINT DID SHE MENTIONED THAT I HAVE OUTSTANDING FINES WE ONLY DISCUSS MY INSTALLMENT IN WHICH I SENT HER PROOF OF PAYMENTS ,I DECIDED TO DRIVE TO THEIR OFFICES. SHE CLAIMS THAT SHE TOLD ME WHEREAS THE NUMBER THAT SHE HAS IS ONLY FOR WHATTSAPP HENCE WE HAVE BEEN COMMUNICATING VIA EMAIL THERE IS NO PROOF THAT SHE SPOKE TO ME , HER MANAGER BUT THE NAME CHARMAINE DID NOT WANT TO LISTEN TO MY SIDE SHE TOOK ANGELIQUE'S WORD THAT SHE SPOKE TO ME ,THEY TOOK THE CAR AND CHARGE ME R3000.00 COLLECTION FEE TOOK OUT MY BELONGS AND THROW THEM OUT OF THE CAR AND LEFT ME STRANDED , THIS IS THE SECOND TIME THIS HAPPENED IN 2022 WHERE MY SON WAS CORNERED ON THE ROAD BY A CAR HE THOUGHT HE WAS BEING HIJACKED AND WAS TRAUMATISED , NOW I AM LEFT WITHOUT TRANSPORT MY YOUNGER SON IS AT SCHOOL WITH NO TRANSPORT TO COLLECT HIM FROM SCHOOL . I WILL NEVER EVER AGAIN TAKE ANY CONTRACT WITH NFC AND I REGRET NOT CHECKING THEIR REVIEWS BEFORE I SIGN A CONTRACT WITH THEM, THEY ARE VERY ********* IN THEIR BUSINESS DEALINGS , NOT FORGETTING THE UNPROFFESSIONAL AND LIES THEIR EMPLOYEES TELL AND MANAGEMENT ALSO BACK THEM UP BECAUSE THEY WANT TO ****** MONEY FROM THEIR CLIENTS.