1 reviews | Active since Nov 2017
NO COMPASSION NOR CUSTOEMR SERVICE
I haven't been so heart broken than the last few days. During 2013 I've been through rough financial times, leaving me blacklisted. I contacted NFC Boksburg on Wednesday 2 May 2018 regarding the purchase of a vehicle. I was told on Friday 4 May 2018 By Ahmed that I was approved as well as received photos of the vehicles I qualify for. A vehicle was identified and given through to Ahmed. As I was not in town over the weekend I arranged collection on Monday. I had to leave my workplace early on Monday for the collection. Upon arrival Monday I was told the vehicle in dispute was sold over the weekend to someone else. They wanted to sell a more expensive vehicle to me. My own vehicle was sold upon confirmation of approval. I sat waiting for assistance on another vehicle for more than two hours. Floor manager Asvat tried helping with another vehicle, only to be told that I will be contacted early the next morning. Lunch time I need to make contact as no call was received. I received a call at 03:30 and were told the second vehicle was also given to another customer. I was told the dealer principle refused to assist me with another vehicle. I was told sorry for the inconvenience however this is it ... they can not assist! Now I sit without a vehicle ... stranded and dependant on others ... I feel cheated and discriminated against. Maybe because I am older ... or even white? REALLY REALLY bad customer service! I am really heart broken! The number is ********** .
