NFC POUR CUSTOMER SERVICE

I'm annoyed beyond belief. I missed one months payment of January 2020. February on the 14th NFC collected their vehicle while I was filling petrol in Sandton without contacting me before hand. They left me stranded in Sandton (and I stay in vanderbijlpark). On the 25th they still debited my account and still wouldn't release the vehicle to me. On the 20th of March a settle the outstanding amount, went to collect the vehicle and they told me they don't release vehicles on Fridays I must return Monday morning. Monday the 23rd I was at NFC offices in Boksburg since 8am waiting for my car to be released. At 12noon they told me they have lost the vehicle's keys and they will get me a spare. At 3pm they told me not only the spare key doesn't start the vehicle, coding the key will take about 3 days. They didn't compensate me to get home or any other suggestions. I had to leave around past 5pm because they were ignoring me, I had to hike from Boksburg to Vanderbijlpark in the rain.