NFC

I am disgusted by this company the consultant just hung up on me after I called in trying to find out regarding my disc which expired on the 31st of January I’ve been calling them yet no one was assisting me from December from the way it looks I don’t think I will ever get my disc I’m extremely saddened by this as I’m typing I’m crying cause this is my hard earned money that I’m using to pay for this car yet someone chooses to hung up whenever I need assistance. I will definitely escalate this to the ombudsman if I do happen to get my car impounded because of you guys seems like there is no upper management this is utter bull**** and I will surely deal with it. If anyone knows other steps I should take please leave a comment. I’m willing to fight with everything in me. I’m sad and very disappointed I’m in the 21 days grace period but why must I even wait when I can get it before hand why you guys abusing us why ?