Extremely poor customer satisfaction - PIE028.

Firstly NFC has no customer satisfaction policy. Upon paying my deposit and monthly installment I found that the car was accidentally damaged. I phoned in and they told me that the dents , crack on my windscreen and misaligned bumber is not covered and that I will need to fix it. I am in my 2nd year with them and was in arrears with a R2000 which was not communicated to me, I have sent emails with regards to my outstanding balance with no success. Yesterday I received an unexpected phone call from NFC stating that they collecting my vehicle without sms or email confirmation. I even asked just to wait 2 days but they refused to. Now I must pay a R3000 recovery penalty which is ridiculous. I used their services because I was blacklisted and needed a car.They pull curtains over your eyes by trying to sell you false hope in the sense that you can get a car from them at lower prices without inflasion or risks.....what a bull**** story.I I WILL NEVER RECOMMED NO FINANCE CARS TO ANYONE. THEY RIPPING PEOPLE OFF AND THEIR VEHICLES ARE EITHER OLD, ACCIDENT DAMAGED AND REPAIRED. THEIR SERVICE SUCKS AND THEY DONT BOTHER RESOLVING PROBLEMS WITH THEIR VEHICLES BUT WILL COME COLLECTED THE VEHICLE WITHOUT EVEN GIVING YOU NOTICE. THEY CHARGE REDICULOUS ADMIN FEES (R3000) IF YOU LATE FOR PAYMENT AND TO GET YOUR CAR BACK.