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abishg A
1 reviews | Active since Aug 2016
23 Dec 2021, 16:52
Poor aftersales service
Unfortunately we connot give zero starts. Never have I seen such poor after sales customer service. My vehicle went in for a service and once done the lower dashboard was loose. Mercedes did not notify of any damages to this area prior to commencing work in the same area. Uninsulated wires were also visible in the same vicinity. If mercedes was competent in their work they would know not to leave hazardous wires uninsulated. We as customers pay for their so called superior service but to no avail we recieve the worst service. The individuals that I spoke with constantly contradicted themselves and spoke lies on numerous occasions. Umhlanga is a waste of money and time.
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