1 reviews | Active since Mar 2020
Zero customer care. Worst service provider
We submitted the notification of a members withdrawal forms that you sent to us on the 29th September 2020 and we were advised by one of your consultants Theo that the money would be in on the 19, instead on the 19the his phone went to voicemail to date, we called the *** number and we stayed online for 30 min without answer,,, we don't know who to turn to anymore, we were rushed to submit the forms but now no feedback from this company worst thing is this claim is for my mum and she's really stressing now coz she's on a stand still and doesn't know what is what anymore. Give us feed back call us back tell her something
Please call her back on *** Email. *** Alt no: ***
Hopefully you respond to this coz once the papers are in your hands you don't consider your clients
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team