NV
Nozipho V
1 reviews | Active since Feb 2021
07 Feb 2022, 11:25
Zero assistance
I am stil waiting for assistance from any of your consultants from last year October I'm not being assisted. My details are on my previous complaint. This is really starting to be annoying
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NMG Benefits's replyOfficial
16 Feb 2022, 07:33 Hi Nozipho Vilana, We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Finding a better way for you. Nozipho, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team
NMG Benefits's reply16 Feb 2022, 07:33
Official
Hi Nozipho Vilana, We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Finding a better way for you. Nozipho, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team