ZM
Zolani M

1 reviews | Active since Aug 2020

02 Oct 2020, 13:15

Worst Service

Worst company full of excuses and lack of communication. Totally has no urgency, I have posted here about 3 to 4 times. Not even once have I received a phone call from them. I've waiting for my claim 4 months when there TAT is 6 to 8 weeks.

0
Replies (1)
NMG Benefits
NMG Benefits's reply05 Oct 2020, 20:11
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team