NC
Natasha C
1 reviews | Active since Dec 2023
11 Sept 2025, 18:02
Worst Pension fund ever !!!
Worst Pension fund ever, don't understand how big companies can support this fund. From being **** to multiple times, to absolutely no service at all.. and still trying to get an answer. 3 weeks ago we signed off our claim, first being told we must now wait 9 weeks for a payout, to being told to ignore the timeline as it does not apply, but guess what, tomorrow will be 3 weeks and counting. Good luck to anyone logging a claim, they should be reported. Totally unprofessional in my opinion.
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NMG Benefits's replyOfficial
12 Sept 2025, 07:46Hi Natasha
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply12 Sept 2025, 07:46
Official
Hi Natasha
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team