1 reviews | Active since Aug 2017
Worst financial services company ever:NMG
HelloPeter please investigate who owns this company and why it is still in existence especially after seeing these reviews.
I resigned on the 31 August 2022 and sent in my resignation forms on the 16 September 2022 to NMG via my previous employer SAMRC. The pension benefits were recently transferred to NMG from Sanlam(a company that was seemingly functional according to previous beneficiaries post resignation as they would receive their payout within 6 weeks).
It now has been almost 4 months since my resignation (counting from the 16 Sep 2022 til 16 Dec 2022). I wrote numerous emails to both SAMRC(Lungelwa Tu,Natasha Swart, Elaine Davids and Ashley Naren Dhoodahnath) and NMG(rchetty,Ontisitse Letebele, Zarina Khan,Kabelo Malotane). I also spoke to an ****ha Naidoo(Durban branch receptionist) who sounded like if she assists with progress she’d be doing me a huge favour. She promised to forward my contact information to a Janice person who up until now has never made any follow up. I am seriously puzzled by my previous employer as to why they would leave a seemingly competent company like Sanlam for this one. Not only do they not answer your call in the JHB branch they don’t respond to emails either.
I will direct this complaint to the fund adjudicator as well but I would really appreciate if Hellopeter can assist with some of these heart wrenching issues. I would love to know who the owner is. Are they seriously oblivious to the shenanigans of their company.
SAMRC had said 8 weeks which was 25 November 2022. After that they said Monday 05 December 2022 which is today and up until now there’s no payout. I called both companies in the morning and til now no one has responded.
I
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
