MP
Mamohau P
1 reviews | Active since Jul 2014
17 Jun 2025, 20:00
Worst experience ever! They take forever to respond to emails and when you call into the call center you are put on hold forever! I left my previous employer in March 2025 & still battling with my payout from the funds administrator
Worst experience ever! They take forever to respond to emails and when you call into the call center you are put on hold forever! I left my previous employer in March 2025 & still battling with my payout from the funds administrator. It's been a nightmare dealing with NMG
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Replies (1)
NMG Benefits's replyOfficial
28 Aug 2025, 10:56 Hi Mamohau
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply28 Aug 2025, 10:56
Official
Hi Mamohau
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team