SP
SIDWELL P
1 reviews | Active since Jul 2020
30 Jul 2020, 14:43
WORST EXPERIENCE EVER
NMG is the worst company I've dealt with in my entire life. I have formally submitted my provident fund claim on the 23rd of March and to this day it is still not paid. I have proof of email follow-ups that I have been sending out to Antoinette and all she has managed to give me is empty promises. My patience has ran out and my energy is drained out. If my claim is not paid out by tomorrow 31/07/2020 as per Antoinette promise, I am going to gather all these people complaining about this NMG to my twitter page and a hashtag #NMGMUSTFALL shall trend and your potential clients must then think twice and your current clients must give you notices. Nxaa... :(
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Replies (2)
NMG Benefits's replyOfficial
30 Jul 2020, 16:17Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply30 Jul 2020, 16:17
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
SP
SIDWELL P's updateReviewer Update
30 Jul 2020, 16:39Really now? These copy and paste responses annoys me even more because I know you are just saying this to safe face. Please ensure that you contact me via email *** no phone calls, I need a written communication that we both can refer from should a need arise.
SP
SIDWELL P's update30 Jul 2020, 16:39
Reviewer Update
Really now? These copy and paste responses annoys me even more because I know you are just saying this to safe face. Please ensure that you contact me via email *** no phone calls, I need a written communication that we both can refer from should a need arise.