CF
Celly F
1 reviews | Active since Sept 2021
18 Oct 2023, 13:32
WORST COMPANY-MAKE SURE YOU & YOUR FAMILY DONT MAKE YHE SAME MISTAKE
WORST COMPANY EVER. It’s as if they doing you a favour with your own money. You need to constantly phone and they give you systems stories for over a month.
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NMG Benefits's replyOfficial
18 Oct 2023, 13:49 Hi Celly,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply18 Oct 2023, 13:49
Official
Hi Celly,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.