Worse experience Poor customer service.

Worse customer service Ever! Waiting for over TWO months for my claim to be resolved I have made countless calls following up and in return I have recieved Nothing not even a courtesy message or call.After 2 months when I have to displayed frustration I get a call saying a Transfer of completion has been sent AFTER TWO MONTHS! After asking why now only and how much longer?? I am told they cannot confirm?? Yet you say your turn around time is 6-8 weeks? Well I am well over my waiting period. After this experience I will not recommended Nmg. No sense of urgency or customer service. You can expect endless delays no communication and definitely "NOT FINDING A BETTER WAY"!