MM
Mandy M
1 reviews | Active since Nov 2025
25 Feb 2026, 06:25
Withdrawal
6 to 8 weeks of withdrawal payout takes a year Since last year waiting for my payout even today no responds I have been calling n sending emails. Last year December I got messages saying should wait for sms on Tuesday even today Tuesday sms hasn't arrived Can someone assist me.
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Replies (3)0
Replies (3)
NMG Benefits's replyOfficial
25 Feb 2026, 11:17Good day Mandy Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***4 Finding a better way for you,
NMG Benefits Member Support team
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***4 Finding a better way for you,
NMG Benefits Member Support team
NMG Benefits's reply25 Feb 2026, 11:17
Official
Good day Mandy Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***4 Finding a better way for you,
NMG Benefits Member Support team
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed. Please note your complaint reference number : ***4 Finding a better way for you,
NMG Benefits Member Support team
NMG Benefits's replyOfficial
26 Feb 2026, 09:00 Good day MandyI hope you are well. Please note that we have checked on our side and have not received the claim form. We also confirmed with the fund administrators whether they may have received it, but they have not. However, we have requested a withdrawal claim form from HR. As soon as we receive it, we will revert to you.
NMG Benefits's reply26 Feb 2026, 09:00
Official
Good day MandyI hope you are well. Please note that we have checked on our side and have not received the claim form. We also confirmed with the fund administrators whether they may have received it, but they have not. However, we have requested a withdrawal claim form from HR. As soon as we receive it, we will revert to you.
NMG Benefits's replyOfficial
27 Feb 2026, 14:55 Good day MandyI hope you are well.
Please note that we have received the withdrawal form from HR, and the process has been initiated.
Please note that we have received the withdrawal form from HR, and the process has been initiated.
NMG Benefits's reply27 Feb 2026, 14:55
Official
Good day MandyI hope you are well.
Please note that we have received the withdrawal form from HR, and the process has been initiated.
Please note that we have received the withdrawal form from HR, and the process has been initiated.