VERY VERY POOR AND UNPROFESSIONAL SERVICE

<p>My ID Number is ********** 731080</p> <p>I resigned from my previous employer at the end of July 2016 and my papers were submitted to NMG on the 10th of August 2016. I have been calling NMG throughout the week to enquire what the status of my claim is. I spoke to 3 consultants/ admistrators throughout the week. To my surprise they all give me three different answers listed below. </p> <p>1. The paperwork was submitted and I’ll be paid in the next 6 to 8 Weeks (That’s their standard answer when they don’t have a clue of what’s going on. If you count from the date i submitted any professional should give an answer with dates and reasons)</p> <p>2. The other consultant told me they don’t pick up anything on their system which means my documents were not submitted</p> <p>3. The other consultant told me all is in order and i will be paid on Friday.</p> <p> </p> <p>Out of all the 3 responses i have received which of the one is true? It’s really unprofessional for NMG to treat people they way they treating them. They must remember that if consumers wanted to they can tell their companies to move to a more professional company and they can be out of business if they keep being this unprofessional. I have also requested my latest statement on Tuesday and till today i have received nothing at all. </p> <p> </p> <p>Ezekiel Chaka</p>