PM
Poppy M
1 reviews | Active since Mar 2019
10 Nov 2020, 13:50
Very disappointed and angry
I've requested my log in details for my pension fund one week ago till today no one got back to me I'm really getting annoyed with this company I want my password and username from them.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
10 Nov 2020, 18:44Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply10 Nov 2020, 18:44
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team