KS
Khanyisile S
1 reviews | Active since Feb 2025
05 Mar 2025, 10:58
Very Disappointed
I really don't t know what to D with NMG, I Been waiting for my provident fund withdrawal for 6 months now and this is the seventh month now, still nothing but excuses. Every time I call, no one is picking up. I was told my money was back from SARS, that was two weeks ago and I am still waiting. I really don't know who to complain to now cause I am ded up with the excuses. I just hope companies would just stop using NMG for their employees.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
06 Mar 2025, 12:36Hi Khanyisile
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply06 Mar 2025, 12:36
Official
Hi Khanyisile
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team